Nov 17, 20236 min readWhy aren't more Government back office functions delivered through a shared services model? Back office (corporate) functions such as Human Resources (HR), payroll, and financial management systems are logical candidates for a...
Nov 4, 20237 min readLean Government re-visited Is it time to revisit the promises Lean Government offered over a decade ago? Janssen and Estevez (2013) summarised Lean-government as 'a...